Teal Consulting Group, LLC
920.230.2322
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Client Satisfaction Survey
Client Satisfaction Survey
Dear Valued Client,
It was our pleasure in providing your business valuation & forensic accounting needs. We understand there are other providers available and we truly appreciate your selection of Teal Consulting Group, LLC. We are continually improving the quality of our work and we value your impression of our services. Your input is extremely important to us, and we greatly appreciate honest feedback. To show our appreciation for your feedback, each year on December 15, we randomly select one person to receive a $50 Visa Gift Card! (In order to qualify you will need to submit a completed survey with your full name and current email for future contact.)
This survey should take
approximately
5-10 minutes to complete, and we look forward to reviewing your feedback!
We look forward to continuing to improve our services, and to better serve our valued clients for many years to come! From one time clients, to year round professional contacts, we truly appreciate all of our 'jobs' :)
Thank you!
Sincerely,
Samantha Teal
920.230.2322
Samantha@TealCG.com
Business Development Manager
Teal Consulting Group, LLC
1127 S. Main Street
Oshkosh, WI 54902
1) Would you be comfortable with providing us your name and/or business name to help us analyze our survey results?
*
Yes: please specify
No
1b) Please enter your name, or your Company's name as you would like it to appear:
*
2) How did you hear about Teal Consulting Group, LLC?
*
Online Search
Word of Mouth
Referral from Friend or Family
Referral from Professional
Other
2b) Who can we thank for the referral? (If you were referred by a friend, family member, or professional.)
*
3)
If you visited our website previously, what did you think about the following elements? (If you did not visit our website, feel free to skip this section.)
Did you find our website attractive and appealing?
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Yes
Indifferent
No
N/A
Did you find enough information about us?
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Yes
Indifferent
No
N/A
Was our information relevant?
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Yes
Indifferent
No
N/A
Did you visit any of our social media platforms?
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Yes
Indifferent
No
N/A
Are we missing anything on our website? Additional comments?
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4) How do you feel about the response time? (Overall project time, email responses, documents sent/revived, etc.)
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Satisfied and Impressed
Slightly above average, content
Average
Slightly below average, room for improvement
Unsatisfied and Annoyed
4b) Additional comments concerning our level of service?
*
5) Do you feel comfortable in understanding our financial analysis?
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I understand everything that we discussed
I understand most of the items we discussed
I only understood some of the items
I really didn't understand anything
5b) Additional comments concerning our financial analysis?
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6) How well did our firm serve you?
Overall Quality of Service
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Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Value Received
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Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Staff Professionalism
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Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Staff Knowlegde
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Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Communication
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Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
7) Would you recommend our service to others?
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Yes
No
7b) Additional comments:
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8) Is there any way in which we can better serve our clients?
*
9) Is there anything else you would like to share with us?
*
Thank You!
A sincere THANK YOU for completing our survey - we appreciate your honesty :)
- The Team @ Teal Consulting Group
Submit